At ZBOX, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from zbox-eg.com.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal details (such as name, phone number, email address)
  • Shipping and billing addresses
  • Payment details (processed securely through third-party payment providers)
  • Order and purchase history
  • Device information (IP address, browser type, cookies)

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding your purchase or inquiries
  • Improve our website, products, and customer experience
  • Send order confirmations, delivery updates, and support messages
  • Prevent fraud and ensure secure transactions

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

Your data may be shared only with trusted service providers who assist us in:

  • Payment processing
  • Order fulfillment and delivery
  • Website hosting and analytics

All third parties are required to handle your information securely and confidentially.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Analyze website traffic and performance
  • Improve functionality and user experience

You can disable cookies through your browser settings at any time.

Data Security

We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Payment transactions are processed through secure and encrypted payment gateways, and we do not store your card details on our servers.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your information
  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 info@zbox-eg.com

📞 01014348233

📍 25 Ali Jaafar Street, Helwan, Cairo, Egypt